Terms and Conditions − Book Sales

1.1. Orders will be processed once payment has been received in full through PayPal or on payment of our invoice.

1.2. Prices are listed in British Pounds Sterling and exclude VAT.

1.3. We reserve the right to cancel and refund an order if an item is unavailable, listed in error or if the wrong regional postage has been selected by the buyer.

2.1. We use Royal Mail for our postal deliveries, with the exception of bulk purchases which may be sent by an alternative delivery option of our choice.

2.2. Orders are normally dispatched within five working days of payment.

2.3. We are not responsible for delivery delays as these are beyond our control.

2.4. Postage is calculated from the UK to UK only, Europe or Rest of World.

2.5. Shipping costs are shown at checkout. Please select the correct postage for your region or your order will be refused.

2.6. Unless the book is faulty, postage is payable by the buyer for returns within 14 days of receipt. Please contact us before returning the book to us.

2.7. International Shipping: If you are ordering from outside the UK, your order may be subject to import duties, sales tax/VAT, handling fees or customs clearance fees upon arrival in your country. These charges are set by your local customs authority and are the responsibility of the recipient. They are not included in the book price or shipping cost shown at checkout.

2.8. We are not responsible for delivery delays as these are beyond our control.

2.9. Bulk orders: Please contact us if you wish to buy multiple copies. We can then calculate postage costs and send you a bespoke invoice.

3.1. If your book arrives damaged or defective, please contact us within 14 days of delivery, with a photograph of the damaged item, for a replacement or refund.

3.2. Returns must be sent back in their original condition and must include the MBR XtrasUSB.

3.3. Refunds are issued to the original payment method once the item is received.

4.1. You have the right to cancel your order within 14 days of receipt ('cooling-off period'), in line with UK Consumer Contracts Regulations.

4.2. To cancel, please contact us at [email protected].

4.3. You must return the book at your own cost unless it is faulty.

5.1. Your personal data (name, email, address) is used only to process your order, payment, and delivery.

5.2. Full details are available in our Privacy Policy − Book sales.

6.1. We are not responsible for delays caused by postal services, customs, or events beyond our control.

6.2. Our liability is limited to the price paid for the book.

7.1. The digital tools (the USB of additional material known as MBR Xtras) are designed for education and information purposes only, and must not be relied upon for design calculations.

7.2. em>MBR Xtras contains Excel spreadsheets which have been developed for use with Microsoft Office only.

7.3. All digital files on MBR Xtras are used at your own risk, and must not be relied upon for design calculations.

7.4. The author is unable to provide technical support.

8.1. TBC